Signature may be required upon delivery.
2. How long is the whole process of ordering and shipping?
Once payment is received, we process and dispatch your order within two
business days. Shipping time will depend on various factors such as method of
our shipping, postal service efficiency, customs clearance, international
transit, etc. Most often you will receive your products within 5-14 days after
3. How do I change my order after it has been placed?
Unfortnately, we do not make any manual changes or cancellations of pending
4. What is the minimum and maximum amount I can order at one time?
For Your own safety maximum order value accepted is $500. However, you should
consult with your local FDA office regarding the quantity you would like to
order, since there may be import regulations on those specific products and
5. Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact your
local FDA or customs office regarding the regulations and restrictions of your
6. Are you a legitimate company?
We are a professional mail order service, supplying high-quality bodybuilding
related products and other prescription drugs, prescription-free over the
7. Can I buy your products through another way aside from the
Our services are only available through our website.
8. How can I contact You?
Since our services are optimized to be conducted online and worldwide, You are
more than welcome to contact our departments through our website.
9. Do I need a prescription to order?
A prescription is NOT required to order our products.
10. How is payment done?
We accept payments by credicards noted on our frontpage as well as through
money transfer. Order and payment confirmation is sent to your e-mail address.
11. How long does it take for You to receive my payment?
Payments are normally processed and cleared within 24 hours.
12. How are "bulky" orders shipped?
If the order is physically too large to fit in the same envelope/box as a small
sized order, the order will be divided into the necessary amount of packages.
No matter how "bulky" your order is, we reassure you the same discretion level
and packaging as guaranteed a small sized order.
13. What is the cost of shipping?
Shipping is FREE.
14. Do you ship to P.O. Boxes?
Yes, for many products we offer shipment to P.O. Boxes if the credit card
holders address is the same. For those products we are not able to ship to P.O.
Boxes, this information is displayed at the bottom of the respective product
15. What will appear on my credit card statement when buying from
We will inform You what will appear on Your credit card statement in our order-
and shipping confirmation email sent upon placing an order with us.
16. When will my credit card be charged?
The credit card will be debited instantly after submitting the order.
17. From where do you ship?
We ship from distribution centers located in several different countries across three continents.
18. What if my order does not arrive, the received quantity does not match with the order, or if I receive the wrong product?
Please notify us by email within 40 days from the order date and we will certainly correct the matter. If Your order does not arrive, we will first track it and, if not being able to locate the parcel, a solution will be offered You.
19. What can be done about The FDA's Regulatory Quagmire?
Stand up for your rights by enrolling in this program.
20. What countries do you ship to?